Subprocessors

Last updated June 1, 2024

Eraser uses a range of third-party service providers to assist with its data processing, customer engagement, and analytic activities.

In an effort to be as transparent as possible to our customers, the Subprocessor list includes any third-parties who may have access to your data by utilizing our service. The type of data that the Subprocessor has access to is limited to only what is reasonably necessary to perform the service provided.

Prior to engaging with a Subprocessor, Eraser performs extensive due diligence, which includes security and legal analysis. Each Subprocessor is subject to contract terms that enforce compliance with applicable data protection laws.

This list is subject to change, as the needs of the business change. Please subscribe below to be notified of any updates in the future!

For more information, please contact hello@eraser.io.

Eraser currently uses the following Subprocessors:

Subprocessor

Services Provided

Location

Algolia

Search service

United States

Amplitude

Product analytics

United States

Google Cloud

Cloud service provider

United States

Google Workspace

Email, file storage

United States

Intercom

User feedback

United States

LogRocket

Incident analytics

United States

SendGrid

Email API

United States

Sentry

Error logging

United States

Slack

Internal comms

United States

Linear

Project management

United States

OpenAI

LLM API

United States

Subprocessor Updates

To be notified when we add a new Subprocessor, please subscribe to our mailing list.

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