Hospital IT service map

Views in this map

1. 1
   Business servicesSix services, the applications they use and the infrastructure those run on.
2. 2
   Lab resultsFrom the order in the EHR to a released result: four applications, one shared stack.
3. 3
   MedicationsOrdering, pharmacy verification and bedside scanning all lean on the EHR.
4. 4
   Storage array impactIf the primary storage array fails, four Tier 1 services go to downtime procedures.

Services ▸ Lab · Medications · Storage

Flows to play

• ▷
  A result reaches the clinicianOne blood test, from the order to the result in the chart and on the portal.
• ▷
  A dose reaches the bedsideOne medication order, from the physician to the nurse’s scan at the bedside.
• ▷
  The storage array failsHow one failure reaches the bedside, layer by layer.

The model behind it

51 records of 8 types. Every box on the map is one of them, so the filters and the record panel read the same data.

• Application services 13
• Infrastructure 12
• Business services 8
• Support groups 7
• Locations 4
• Device classes 3
• Consumers 2
• Major incidents 2

Filters

Criticality and Support group: pick a value and everything else fades.